Refund policy

Your satisfaction is our priority. We offer a 30-day satisfaction guarantee on all orders.

Returns: If you're not happy with your purchase, contact us within 30 days of delivery to arrange a return or replacement.

Damaged or Faulty Items: If your item arrives damaged or defective, send us a photo within 48 hours of delivery and we'll ship a free replacement or issue a full refund — no need to return the item.

Refunds: Approved refunds are processed to your original payment method within 5–10 business days.

Non-returnable: Items must be unused and in their original packaging (unless faulty).

Contact: To start a return or report an issue, email us at support@macalushop.com